Refund Policy
Refund Policy
Effective Date: January 4, 2026
No Refunds on Digital Products
All sales of digital brush products on gztools.net are final and non-refundable.
Why We Don't Offer Refunds
Due to the nature of digital products, once you have downloaded the brush files, we cannot retrieve or revoke access to them. Therefore, we cannot offer refunds, returns, or exchanges on any digital brush purchases.
Before You Purchase
We encourage you to:
- Carefully review all product descriptions and previews
- Check the file format compatibility with your software
- Review the license terms
- Contact us with any questions before making a purchase
Technical Issues
If you experience technical difficulties downloading your purchased files, please contact our support team immediately. We will assist you in accessing your purchase, but this does not constitute a refund policy.
Exceptions
Refunds may only be considered in exceptional circumstances, such as:
- Duplicate charges due to technical errors
- Product files are corrupted and cannot be replaced
Such cases will be reviewed on an individual basis at our sole discretion.
Contact Us
If you have concerns about your purchase, please contact our support team for assistance.